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Privacy Policy

Effective: January 2026 · Last updated: April 2026

We adhere to a strict policy of no resale of data, ensuring the confidentiality and security of your information. All data is securely stored on Canadian servers.


Information we collect

When you contact us by email, we collect the information you voluntarily provide — your name, email address, and the content of your message. When you enroll in training, we collect the additional information needed to deliver that training: billing details, progress records, and any data required to issue certifications.

Our learning platform (nsctc.moodlecloud.com) collects standard learning-management data including course progress, quiz scores, and login activity. This data stays in the learning platform and is not used for any other purpose.

How we use your information

We use your information to deliver the services you've asked for — answering your email, providing the training you've enrolled in, issuing certifications, and communicating about your learning. We do not use your information for marketing without your explicit permission.

Data sharing

We do not sell your data. We do not share your personal information with third parties except where required to deliver the service you've requested (for example, reporting completion to a certification body when you pass a certification exam) or where required by Canadian law.

Where your data lives

All data is stored on servers located in Canada, subject to Canadian privacy law including the Personal Information Protection and Electronic Documents Act (PIPEDA). We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Cookies

This website uses minimal cookies — essential cookies for basic site function only. We do not use third-party tracking cookies or advertising cookies. The learning platform may use session cookies necessary for course delivery.

Your rights

You have the right to access, correct, or request deletion of your personal information. Email info@nsctc.ca with your request and we'll respond within 30 days.

Questions

Any questions about this policy can be directed to info@nsctc.ca or sent by mail to NSCTC, 126 School Street, Canso, Nova Scotia, B0H 1H0, Canada.